TERMS OF SERVICES

Welcome to Avitri Spices Pvt Ltd. Please read these Terms and Conditions carefully before using our website, products, and services. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

1. General Information

1.1. Company Details: Avitri Spices Pvt Ltd, headquartered in Bangalore, India, specializes in the manufacturing and export of whole spices, retail spice blends, DIY spice kits, and ground spices.

1.2. Contact Information: For any inquiries, you can reach us at:
- Email: info@avitrispices.in
- Phone: +91 734 944 4419

1.3. Website Usage: The use of this website is subject to the terms outlined below, as well as our Privacy Policy.

2. Product Information

2.1. Accuracy of Information: We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.

2.2. Product Availability: All products are subject to availability. We may discontinue or modify any product without prior notice.

2.3. Allergen Information: Please note that our products may contain or be processed in facilities that handle allergens. Customers are advised to review packaging for allergen information.

3. Orders and Payments

3.1. Order Process: All orders are subject to acceptance and availability. Once an order is placed, you will receive an acknowledgment via email.

3.2. Pricing: All prices are listed in Indian Rupees (INR) unless stated otherwise and are subject to change without notice. Taxes and shipping charges are additional unless explicitly mentioned.

3.3. Payment Terms: Payments can be made via approved payment gateways. By submitting payment details, you confirm that you are authorized to use the payment method provided.

3.4. Cancellation Policy: Orders can be canceled before dispatch. Once dispatched, orders cannot be canceled.

4. Shipping and Delivery

4.1. Shipping Policy: We ship products within India and internationally, subject to shipping restrictions. Delivery timelines will be 10 - 15 days from the time of purchase.

4.2. Delayed Shipments: Avitri Spices Pvt Ltd is not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or courier delays.

4.3. Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Returns and Refunds

5.1. Eligibility for Returns: Returns are accepted within 15 days of delivery if the product is damaged, defective, or incorrect. The product must be unopened and in its original packaging.

5.2. Refund Process: Refunds will be processed within 7-10 business days after the returned product is received and inspected. Refunds will be credited in 10 - 15 Days.

5.3. Non-Returnable Items: Perishable goods, such as fresh spices, are non-returnable unless defective.

6. Intellectual Property

6.1. Ownership: All content on this website, including text, images, graphics, and logos, is the intellectual property of Avitri Spices Pvt Ltd and protected under copyright laws.

6.2. Use of Content: You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

7. Limitation of Liability Avitri Spices Pvt Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

8. Privacy Policy Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. Governing Law These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, India.

10. Changes to Terms and Conditions We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

11. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

- Email: info@avitrispices.in
- Phone: +91 734 944 4419

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.